Account Management

How do I create a WORK JAPAN account?

To create a WORK JAPAN account, follow these easy steps:
1. Sign in using your active email, a Japan mobile number, or social sign-in.
2. A verification email will be sent to your email address to complete your registration.
3. Complete filling in 'My CV' and click 'Save.'

Can I change my account email address or username?

To change your email address or username, sign in using your current email, go to 'My CV,' and update your email.

Job Search and Application

How do I search for jobs on WORK JAPAN?

To search for jobs on the WORK JAPAN website, go to 'Explore Jobs in Japan.' If you're using the app, go to the 'Jobs' tab, where you can choose to view them on a map or in a list.

What is the application process for a job?

After filling in and completing your CV, you can start applying for your preferred job, select the interview time, and book your slot. Take note, WORK JAPAN is not involved once the interview between you and your employer takes place.

Can I track the status of my job applications?

You can track the status of your application when you go to the 'Interviews' tab.

Why can I not apply from an overseas location?

At the moment, WORK JAPAN only assists foreigners who are already residing in Japan and does not provide visa sponsorship or assistance.

Profile and Resume

How can I update my profile information?

To update your information, log in to your account and make the necessary changes.

What should I include in my resume for better visibility?

For better visibility and to increase your chances of being hired faster, in addition to your residence card, visa type, and Japanese level, it is important to include a high-quality photo of yourself.

Can I upload multiple versions of my resume?

Unfortunately, no, but you can tailor your resume to specific job opportunities or make updates as needed.

Job Alerts and Notifications

How do I set up job alerts for specific criteria?

Enable email or push notifications on our WORK JAPAN app to receive alerts when new jobs match your criteria.

Can I customize the frequency of email notifications?

No, we do not spam you with unnecessary emails. We will only send job alerts and interview update emails.
However, you can unsubscribe from emails at any time.

Why am I not receiving job alert emails?

Ensure you use the same email address when signing in to WORK JAPAN in order to receive job alerts.

Technical Issues

I'm experiencing technical difficulties accessing the site. What should I do?

If you're facing technical difficulties, you can email us atinfo@workjapan.jp and elaborate on the issue.

The website is not loading properly. How can I resolve this?

If the website is not loading properly, please check the following,
1. Check if your network connection is working properly and stable.
2. Try accessing the website using another browser.
3. If an error message pops up, please report it to us and email us at info@workjapan.jp.

Are there any browser-specific issues I should be aware of?

WORK JAPAN operates on all web browsers, there is no specific browser requirement.

Employer and Company Information

How can I research information about a specific employer or company?

You can find particular employers by reviewing the job specifics for which you are submitting an application.

What details are available about a job posting's hiring company?

The details available about a job posting's hiring company typically include company information, salary, work location, requirements, working hours, and interview information.

Privacy and Security

How is my personal information protected on WORK JAPAN?

At WORK JAPAN, we take the security of your personal information seriously. To safeguard your data, we have implemented a range of security measures and protocols. These include encrypting data transmissions, securely storing information, and restricting access to personal data. We are also committed to complying with all relevant data protection laws and regulations to ensure the privacy and security of your personal information.
You can find our Terms and Conditions by signing in to the WORK JAPAN app.